Developed and executed end-to-end test plans, strategies, and automation frameworks.

Collaborated with development, design, and production teams to enhance customer experience through feature planning and design reviews.

Analyzed data from multiple sources to demonstrate quality impact and identify areas for improvement.

Managed test data accounts, verified orders/accounts using backend systems, and tracked defects/tasks in JIRA.

Implemented effective bug prevention and containment strategies.

Achievements: Solely spearheaded end-to-end testing for Opus (Optik TV 4.0), a large-scale revamp of Telus’ TV platform.
Led end-to-end testing for Telus Moves, an application designed to automate the process of transferring customers' services from one address to another.

Optimized targeted display ads through rigorous testing of ad tags, tracking events, API integrations, and GUI automation.

Improved CI/CD processes using Jenkins and Git, streamlining deployment workflows.

Implemented GUI automation using Selenium to enhance testing efficiency.

Achievements: Improved ad performance and tracking accuracy through meticulous testing and optimization. Enhanced workflow efficiency by automating repetitive tasks and processes.

Conducted comprehensive functional, regression, and stress tests on the Flash-based desktop game to ensure high performance and reliability.

Developed and executed detailed test plans, continuously updating test cases to cover new features and functionalities.

Delivered insightful QA reports, providing constructive feedback to developers and contributing to continuous improvement initiatives.

Ensured the game provided an educational and enjoyable experience for children by meticulously identifying and addressing issues related to gameplay, user interface, and content

Achievements: Played a pivotal role in maintaining the game’s quality, leading to positive feedback from users and stakeholders. Contributed to the game’s success in educating children about different cultures, mythologies, plants, animals, music and games through engaging gameplay.

Advanced from junior tester to lead QA for Battlefield.com, recognized for expertise in test plans, feedback, and defect identification.

Contributed significantly to the successful release of Battlefield 4 at E3.

Created and executed comprehensive test plans, managed test environments, and reported results in daily scrums and sprint meetings.

Ensured functionality across multiple platforms and devices, including mobile applications.

Pushed builds, managed test environments, and ensured seamless integration and deployment.

Achievements: Progressed from a junior QA analyst role, testing multiple game websites, to become the sole lead tester for the high-profile Battlefield 4 release, recognized for expertise in test planning, feedback, and defect identification.